SkySouth Aviation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for private aviation charter services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a flight quote or book charter services
- Contact us via our website, phone, or email
- Subscribe to our newsletter or communications
- Use our FBO services
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Travel details (departure/arrival locations, dates, passenger count)
- Payment and billing information
- Government-issued identification (as required for aviation security)
- Medical information (for medical transport services only, with your consent)
- Company or organization name
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our charter and FBO services
- Process flight bookings and payments
- Communicate with you about your travel arrangements
- Respond to your inquiries and provide customer support
- Comply with aviation security and regulatory requirements
- Send you marketing communications (with your consent)
- Improve our website and services
- Protect against fraudulent or unauthorized activity
Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties who assist us in operating our business, such as payment processors, IT service providers, and ground transportation partners
- Aviation Authorities: Government agencies and regulatory bodies as required by law for flight operations and security
- FBOs and Airports: Fixed-base operators and airport authorities to facilitate your travel
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Flight records and related documentation may be retained as required by aviation regulations.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete data
- Deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Data portability
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: